Frequently Asked Questions

Get answers to common questions about fire protection and our professional services.

What types of fire protection services do you offer?

We provide a full range of fire protection services, including installation/inspection/repair of fire alarm, fire extinguisher, emergency lighting, fire sprinkler systems, fire alarm systems, fire pump and suppression systems. Our goal is to keep your property compliant, safe and fully protected.

Are your technicians certified and insured?

Yes - all of our technicians are fully certified and trained to perform fire protection services in British Columbia. We also carry $5M liability insurance for your peace of mind.

How often do I need fire inspections?

Inspection frequency depends on the system and local regulations, but most systems require annual inspections at minimum. Some components like paint booth/kitchen suppression systems may require more frequent testing.

Do you provide service reminders?

Yes - we keep track of your inspection schedule and send reminders when your next service is due, helping you stay compliant without the hassle.

What areas do you service?

We proudly serve the Lower Mainland, including Vancouver, Burnaby, New Westminster, Port Moody, Coquitlam, Port Coquitlam, Pitt Meadows, Maple Ridge, Richmond, Delta, Tsawwassen, Surrey, White Rock, Langley, Abbotsford and surrounding areas.

How quickly can you respond to service requests?

We aim to respond to all inquires within 30 minutes during business hours, and we offer flexible scheduling to accommodate urgent service needs whenever possible.

Do you provide documentation for inspections?

Absolutely - after every inspection, we provide detailed reports and documentation required for compliance, insurance and municipal records.

What happens if something fails inspection?

If any deficiencies are found, we clearly explain the issue and provide recommendations or repair options. Our goal is to help you resolve issues quickly and cost-effectively.

Do you work with commercial and residential properties?

Yes, we service a wide range of properties including commercial buildings, strata complexes, restaurants, industrial warehouses, and residential homes.

How do I book a service?

You can easily book a service by calling us, sending an email, or filling out the contact form on our website. Our team will get back to you quicky to confirm your service needs.

Why choose your company over others?

We focus on fast response times, transparent pricing, and reliable service. Our team is committed to making fire protection simple and stress-free, so you can focus on other business matters.

Looking for fire protection service?

Book today and ensure compliant.

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Book today and ensure compliant.

This is Joseph, Chief at 360 Fire Safety. I am here to answer all your questions. Ask Us. Anything.